Refund & Cancellation Policy

Last updated: 30 October 2026

This policy covers paid subscriptions to PurpleQR and Woostr, operated by AsyncCo (Shivamani Karthikeyan Subramaniam).

Cancellation

  • You can cancel a subscription at any time from your account or by emailing us.
  • After cancellation you keep access until the end of the period you have already paid for. It then will not renew.

Refunds

  • Monthly plans: charges for a billing period already started are not refundable, except where required by law or in case of a duplicate or erroneous charge.
  • Annual plans: you may request a full refund within 14 days of the initial purchase or renewal. After 14 days, annual plans are non-refundable.
  • If you were charged twice or a payment was debited but the subscription was not activated, we will refund the amount in full.

How to request a refund

Email support@asyncco.com from your registered email address with your order details. We review requests within 2 business days.

Refund timeline

Approved refunds are sent to the original payment method. They usually reach your account within 5–7 business days, depending on your bank or card issuer.

Delivery

These are digital services. Access is activated online right after successful payment. No physical goods are shipped, so no shipping charges apply.

Contact

AsyncCo, SF. No. 214/2B, Seripalayam, Kinathukkadavu Taluk, Andipalayam, Coimbatore, Tamil Nadu 642120, India
Email: support@asyncco.com · Phone: +91 8220233669